Shipping policy

InkForged Lab Shipping Policy

Last updated: September 9, 2026

Thank you for shopping with InkForged Lab. Please review the following information regarding order processing, shipping, delivery, and related issues.

Order Processing

All InkForged Lab products are prepared with care before shipment.

Most InkForged Lab apparel is made to order. Please allow 7-10 business days for processing and production before shipment. This processing period may include transfer preparation, production, quality checks, and packing. 

Custom and personalized orders may require approximately 10-15 business days for processing and production before shipment due to the additional design preparation, customer approval, transfer preparation, and production requirements.

Processing times are separate from shipping transit times.

Business days are Monday through Friday, excluding major holidays.

Orders placed on weekends or holidays will begin processing on the next business day.

During periods of high volume, product launches, holidays, or other unusual circumstances, processing may take longer. if a significant delay affects your order, we will make reasonable efforts to contact you.

Custom & Personalized Orders

Custom and personalized products may require additional processing time.

Custom-order processing timelines may vary depending on the complexity of the design and the speed of customer approvals.

If your order requires design approval, production time may begin after all required information has been received and the final design or proof has been approved.

Delays in receiving customer-provided photographs, artwork, personalization details, size information, or design approval may delay production and shipment.

Pease carefully review all custom order information before approving a design for production.

Shipping Rates

Available shipping methods and applicable shipping charges are displayed during checkout.

Shipping costs may vary based on factors including:

  • Delivery destination
  • Package size
  • Package weight
  • Shipping method selected
  • Carrier rates
  • Number of items ordered

Any available free-shipping promotions or discounted shipping offers will be subject to the terms displayed at the time of purchase.

Estimated Delivery Times

Estimated delivery or transit times shown during checkout begin after the order has been processed and transferred to the shipping carrier.

Processing time and shipping transit time are separate.

For example, if an order requires 7-10 business days for processing and production, the carrier's estimated transit time begins after the order has been completed and shipped.

Carrier delivery estimates are estimates and are not guaranteed by InkForged Lab unless a specific guaranteed delivery service is expressly offered.

Delivery may be affected by weather, carrier disruptions, holidays, increased shipping volume, or other circumstances outside our reasonable control.

Order Tracking

When tracking information is available, customers will receive a shipping confirmation containing tracking details after the order has been prepared for shipment.

Please allow time for the shipping carrier's tracking system to update after receiving your tracking information.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully verify:

  • Recipient name
  • Street address
  • Apartment or unit number
  • City
  • State
  • Zip code

If you discover an error in your shipping address after placing an order, contact InkForged Lab as soon as possible.

We will make reasonable efforts to update the address before shipment, but we cannot guarantee that changes can be made once an order has entered fulfillment or has been transferred to the shipping carrier.

Packages Returned to Sender

If a package is returned to InkForged Lab because of an incorrect or incomplete address provided by the customer, an undeliverable address, or failure to accept or retrieve the shipment, the customer may be responsible for additional shipping charges before the order can be reshipped.

If the returned shipment resulted from an error by InkForged Lab, we would correct the issue at no additional cost to the customer.

Lost or Missing Packages

If tracking indicates that your package has not arrived within the expected delivery period, please contact InkForged Lab.

We will review the tracking information and, when appropriate, assist with contacting or filing a claim with the shipping carrier.

Each situation will be reviewed individually to determine the appropriate resolution.

If an order was lost because of an error by InkForged Lab, we will work with you to provide an appropriate replacement or refund.

Packages Marked Delivered

If tracking shows that your package was delivered but you cannot locate it, please first:

  • Verify the shipping address on your order
  • Check around the delivery location
  • Check with members of your household
  • Check with neighbors, building staff. or mailroom personnel when applicable
  • Review any delivery photographs or tracking updates provided by the carrier

If the package still cannot be located, contact InkForged Lab so we can review the shipment information and assist with the next appropriate steps.

Damaged or Incorrect Orders

Please inspect your order after delivery.

If your order arrives damaged, defective, or you receive an incorrect item, contact InkForged Lab as soon as possible.

Please provide:

  • Your order number
  • A description of the issue
  • Clear photographs showing the item and problem

If the issue resulted from an error by InkForged Lab, we would work with you to provide an appropriate replacement, exchange, or refund at no additional shipping cost.

Damaged, defective, and incorrect orders are also subject to our Return & Refund Policy.

Multiple-Item Orders

Orders containing multiple items will generally be shipped together whenever practical.

In some situations, products may be shipped separately. If an order is divided into multiple shipments, additional tracking information may be provided.

Delivery Delays

Occasionally, circumstances may include severe weather, carrier disruptions, transportation delays, holidays, supply interruptions, or other unexpected events.

If InkForged Lab becomes aware that we cannot ship an order within the timeframe originally provided, we will contact the customer regarding the delay and available options as required by applicable law.

Shipping Destinations

Available shipping destinations are determined by the shipping options configured in our online store.

If a shipping option is not available for your address during checkout, we may not currently offer shipping to that destination.

Order Cancellations

If you need to cancel an order, please contact InkForged Lab as soon as possible.

Standard orders that have already shipped cannot be canceled and will instead be subject to our Return & Refund Policy.

Custom or personalized orders that have entered design preparation or production may not be eligible for cancellation.

Contact Us

For questions regarding shipping, tracking, delivery, or an existing order, please contact:

InkForged Lab

Email: benagri@inkforgedlab.com

Website: inkforgedlab.com

Please include your order number when contacting us about an existing order.